Shipping policy

Shipping & Delivery Policy

1. Local Neighborhood Delivery

We love our neighbors! We offer specialized local delivery for our Downtown Little Rock packs.

• Delivery Zone: We currently deliver within 2 miles of our shop at 300 River Market Ave, Little Rock, AR 72201.
• Schedule: Orders placed by 6:00 PM are typically delivered by the next business day.
• Cost: Free.
• The "Drop-Off": Our delivery team will leave your order at your door or with your building's concierge. Once delivered, the "hand-off" is complete, and we are not responsible for theft or weather damage.

2. Local Pickup (The Counter)

Want to say hi? Skip the wait and swing by.

• Ready Time: Most orders are ready for pickup within 1 hour.
• Notification: You’ll receive an email or text as soon as your order is waiting at the counter.
• Hours: Mon-Fri 11-6 | Sat 10-5.

3. Standard Shipping (Everywhere Else)

For those outside our local walking route, we ship nationwide.

• Processing: Please allow 1-2 business days for us to pack your order with care.
• Carrier: We primarily use USPS and UPS to ensure your gear arrives safely.
• Tracking: You will receive a tracking number as soon as your label is printed.